The Chief Operating Officer will oversee all Operations functions at all UniqueThis, Inc. offices and divisions. The COO is responsible for managing all hands-on operational aspects of the company. This role collaborates with the CEO to develop corporate and operational strategies, and is charged with facilitating these efforts across Operations. Through a respectful, constructive and energetic style, guided by the objectives of UniqueThis, the COO provides the leadership, management and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The COO oversees all customer facing positions (customer care, and professional services) as well as quality assurance, software development activities, and product management at UniqueThis. Central to this role is building positive and lasting relationships between UniqueThis and its customers.
II. Essential Duties & Responsibilities: Responsible for all activities when CEO is absent. Work closely with the CEO to develop and accomplish goals and strategic plans established by board members and executives of the Company. Spearhead the development, communication and implementation of effective growth strategies and processes. Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization. Responsible for the measurement and effectiveness of all processes internal and external; Provides timely, accurate and complete reports on the operating condition of the Company. Motivate and lead a high performance management team; Mentor direct reports to cultivate skills and to increase consciousness of the interrelationship between each department in the operations groups. Provide direction to a service organization that mirrors the adopted mission and core values of the Company. Remain knowledgeable of market and industry trends, competitors, and all aspects of Akcelerant’s market. Establish key performance indicators for management of the operations group. Responsible for capital planning and expenditures. Establish compensation, training, short and long-term goals for the operations groups. Gather and analyze customer tends to assist in developing corporate strategy. Represent the Company at various community activities; Meet and network regularly with business leaders in the community. Other duties may be assigned.
III. Supervisory Responsibilities Directly manages 5-7 subordinate supervisors who supervise a total of 30-45 employees in all offices, and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
IV. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills. Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
V. Qualifications Education MBA or Bachelor’s Degree from a four-year university or equivalent experience is required. Additional education is preferred. Experience 5+ years experience in customer service is required. Management experience is required. Experience working in the financial industry is preferred. Communication Skills Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Computer Skills Become and remain proficient in all programs necessary in running the Operations area of UniqueThis.
The Chief Financial Officer (CFO) provides both operational and programmatic support to the organization. The CFO supervises the finance unit and is the chief financial spokesperson for the organization. The CFO reports directly to the President/Chief Executive Officer (CEO) and directly assists the Chief Operating Officer (COO) on all strategic and tactical matters as they relate to budget management, cost benefit analysis, forecasting needs and the securing of new funding.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist in performing all tasks necessary to achieve the organization's mission and help execute staff succession and growth plans.
Train the Finance Unit and other staff on raising awareness and knowledge of financial management matters.
Work with the President/CEO on the strategic vision including fostering and cultivating stakeholder relationships on city, state, and national levels, as well as assisting in the development and negotiation of contracts.
Participate in developing new business, specifically: assist the CEO and COO in identifying new funding opportunities, the drafting of prospective programmatic budgets, and determining cost effectiveness of prospective service delivery.
Assess the benefits of all prospective contracts and advise the Executive Team on programmatic design and implementation matters.
Ensure adequate controls are installed and that substantiating documentation is approved and available such that all purchases may pass independent and governmental audits.
Provide the COO with an operating budget. Work with the COO to ensure programmatic success through cost analysis support, and compliance with all contractual and programmatic requirements. This includes: 1) interpreting legislative and programmatic rules and regulations to ensure compliance with all federal, state, local and contractual guidelines, 2) ensuring that all government regulations and requirements are disseminated to appropriate personnel, and 3) monitoring compliance.
Oversee the management and coordination of all fiscal reporting activities for the organization including: organizational revenue/expense and balance sheet reports, reports to funding agencies, development and monitoring of organizational and contract/grant budgets.
Oversee all purchasing and payroll activity for staff and participants.
Develop and maintain systems of internal controls to safeguard financial assets of the organization and oversee federal awards and programs. Oversee the coordination and activities of independent auditors ensuring all A-133 audit issues are resolved, and all 403(b) compliance issues are met, and the preparation of the annual financial statements is in accordance with U.S. GAAP and federal, state and other required supplementary schedules and information.
Attend Board and Subcommittee meetings; including being the lead staff on the Audit/Finance Committee.
Monitor banking activities of the organization.
Ensure adequate cash flow to meet the organization's needs.
Serve as one of the trustees and oversee administration and financial reporting of the organization's Savings and Retirement Plan.
Investigate cost-effective benefit plans and other fringe benefits which the organization may offer employees and potential employees with the goal of attracting and retaining qualified individuals.
Oversee the production of monthly reports including reconciliations with funders and pension plan requirements, as well as financial statements and cash flow projections for use by Executive management, as well as the Audit/Finance Committee and Board of Directors.
Assist in the design, implementation, and timely calculations of wage incentives, commissions, and salaries for the staff.
Oversee Accounts Payable and Accounts Receivable and ensure a disaster recovery plan is in place.
Oversee business insurance plans and health care coverage analysis.
Oversee the maintenance of the inventory of all fixed assets, including assets purchased with government funds (computers, etc.) assuring all are in accordance with federal regulations.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Not-for-profit accounting in accordance with U.S. Generally Accepted Accounting Principles, OMB Circulars A-133, A-110 and A-122, TANF program regulations and compliance requirements, and appropriate Code of Federal Regulations sections.
Current trends, developments, and theories in job readiness training and adult education.
Current trends and developments in welfare reform and the development of Welfare-to-Work programs under the DHHS TANF and other federal programs.
Issues, concerns, and barriers of employees newly entering the workforce.
Laws, regulations, and rules governing work requirements for TANF participants.
Resources of public and private social service and related agencies.
Organizational development, human resources, and program operations.
General office software, particularly the Microsoft Office Suite and MIP software (or other similar not-for-profit general ledger software) and use of databases.
· Ability to:
Foster and cultivate business opportunities and partnerships.
Create and assess financial statements and budget documents.
Recognize and be responsive to the needs of all clients of the organization, including funding organizations, the Board of Directors, local community advocates, participants, and employers.
Supervise staff, including regular progress reviews and plans for improvement.
Communicate effectively in both written and verbal form.
EDUCATION AND EXPERIENCE
Completion of a bachelor's degree at an accredited college or university or equivalent work experience.
Completion of a master's degree at an accredited college or university or equivalent work experience.
Certified Public Accountant (CPA) preferred.
The Controller or Chief Financial Officer level.
Five to seven years of financial experience and management experience with the day-to-day financial operations of an organization of at least 50 staff persons.
Two years of direct service delivery experience working with long-term unemployed adults.
Any equivalent combination of education and experience determined to be acceptable.
Responsible for overseeing marketing initiatives within an organization. Works to develop areas such as sales management, product development, distribution channel management, marketing communications, including advertising and promotions, pricing, market research, and customer service.
Facilitate growth, sales, and marketing strategies at an organization.
Increase revenue generation.
Perform risk mitigation.
Prepare overall marketing strategy.
Develop programs with quantifiable objectives to measure results.
Implement and manage marketing budget.
Leverage data and analytics to drive insights.
Modify or redirect business intelligence strategy.
Oversee and direct the efforts of the marketing team.
Develop segmentation, competitive analysis/market intelligence, prospecting, lead generation, product and market development, pricing, promotions, communications and budgets, sales force effectiveness, strategic planning, services units and revenue retention and growth.
Oversee the development of new products.
Create product roadmap.
Develop and measure key metrics around the business including user acquisition, conversion rates, engagement rates, satisfaction and renewal rates.
Chief legal officers have the responsibility of overseeing every legal aspect of a business. The majority of the time a chief legal officer will advise the business when changes are made to the laws and also sets up training on legal matters for employees when applicable. In addition, a chief legal officer is often responsible for investigating issues of non-compliance and suggesting measures to take if non-compliance starts to become a bigger issue. In cases where a business is involved in a lawsuit, the chief legal officer may act as the chief litigator.
This includes making sure that the company is in compliance with regulatory codes, which typically involves making sure filings are made on time to the right agencies and are filled out correctly. Another member of the legal team may prepare the document, but typically the chief legal officer will have to sign off on them.
In addition, the chief legal officer has to keep up to date on any legal changes that are made that apply to the specific industry where he/she works. This may be accomplished by paying attention to news within the industry and by reading specific trade publications. Many lawyers will also have a team of professionals that they share relevant information with. The chief legal officer may provide input to those making decisions about certain laws if the proposal is still going through the process of becoming approved.
The Chief HR Officer is responsible for determining providing leadership in developing and executing human resources strategy in support of the overall business plan and strategic direction of the organization, specifically in the areas of succession planning, talent management, change management, organizational and performance management, training and development, and compensation. The Chief HR Officer provides strategic leadership by articulating Human Resource needs and plans to the executive management team, shareholders and to the board of directors.
Establish and implement HR efforts that effectively communicate and support the firm’s vision and strategic vision.
Develop HR plans and strategies to support the achievement of the overall firm business objectives.
Function as a strategic business advisor to the executive/senior management of each business unit or specialty group regarding key organizational and management issues.
Working with the firm’s executive management, establish a sound plan of management succession that corresponds to the strategy and objectives of the firm.
Develop comprehensive strategic recruiting and retention plans to meet the human capital needs of strategic goals.
Develop and implement comprehensive compensation and benefit plans that are competitive and cost effective for the firm.
Provide overall leadership and guidance to HR function by overseeing talent acquisition, career development, succession planning, retention, training and leadership development, compensation and benefits.
Education/ Work Experience:
Requires a human resources executive with a minimum of 15 years of experience, with at least 10 years in international and publicly held organization, who will be able to strategically and tactically evaluate and implement sophisticated HR related programs and initiatives; be able to work with a variety of organizational leadership to build consensus around HR strategy and tactics; have a demonstrated background in talent management and leadership management; as well as have a proven ability to attract and retain outstanding talent and assemble and motivate high performance teams.
The selected executive must have the ability to bring immediate credibility to the human resources function through his/her professional qualifications and leadership skills as well as project the highest levels of integrity. Superior interpersonal communication and presentation skills as well as proven organizational skills are required.
A BS/BA degree from an accredited college/university.
MBA/MA/PHR or SPHR preferred.
Travel as appropriate to implement strategic HR initiatives approximately 15-25%.
The Chief Technology Officer will oversee all technology services, product analysis, and software architecture activities at UniqueThis, Inc. Must be proficient in web design, web programming, and website servers to keep the social network at the forfront of innovation. As well, this role is responsible for owning rapid development processes, and managing the rapid development team in its development of the Company’s products. The CTO is required to remain innovative in design and stay abreast of all industry hot topics.
II. Essential Duties & Responsibilities Responsible to lead rapid development team to the completion of design and development under aggressive timelines.. Define standards, policies, procedures, measures, and organizational enhancements to meet company goals for the Product & Technology Management group. Develop and monitor department budgets and forecasts. Establish key performance indicators Mentor staff members in order to assist them in cultivating their skills. Establish compensation, training, short and long-term goals. Review technical designs created for conformance to development standards, appropriate design choices. Create technical design for large and complicated projects. Evaluate new Microsoft technologies and make recommendations and decisions on inclusion into the Akcelerant development methodologies and product architecture. Create implementation plan and documentation to be followed by development staff. Research and evaluate third party software for usage in development lifecycle to aid efficiency and/or quality. Define development standards and methodologies. Define design documentation methodology and philosophy. Utilize ingenuity and inventive thinking to evaluate options for design and deriving the best solutions based on sound analytical judgment, team input and the customers’ best interest. Manages all research, development, and product design initiatives. Manage the overall department of Information Technology. Other duties may be assigned.
III. Supervisory Responsibilities Directly manage 2-3 employees in the Research and Design Group on a continual basis, and manage any employees involved in rapid development for the duration of the team life. This role will carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
IV. Competencies To perform the job successfully, an individual should demonstrate the following competencies : Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
V. Qualifications Education Bachelor’s Degree (B.S) from a four-year university or equivalent experience is required. Experience 7+ years experience in software development, product management, and/or quality assurance is required. Management experience is required. Experience working in the financial industry is preferred. Communication Skills Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Computer Skills Become and remain proficient is all programs necessary in running the Research and Design department of UniqueThis.
Focuses on marketing strategies such as flyers, email, online advertising, social media, cold calls, search engine optimization, mail, getting featured in newspapers, magazines, tv, and radio. Is an expert in all of UniqueThis services and features and connects members and clients to everything UniqueThis has to offer.
Adding content to UniqueThis such as legally licensed movies, shows, music, books from movie studios, record lables, and publishing companies. Giving great customer service through email, telephone, and face to face interactions. Quality control on everything on every level. Monitoring the website. Additional missions from the Chief Operating Officer as needed.
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Online Life Coach.
Online Business Coach.
Online Fitness Coach.
Online Yoga Coach.
Martial Arts and Self Defense Coach.